TALU'S WELLNESS

Privacy Policy

Applicable at talus-wellness.com

At Talu's Wellness, accessible at https://talus-wellness.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Talu's Wellness and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected]

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Talu's Wellness. This policy is not applicable to any information collected offline or via channels other than this website.

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

INFORMATION WE COLLECT

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

LOG FILES

Talu's Wellness follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

COOKIES AND WEB BEACONS

Like any other website, Talu's Wellness uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

DOUBLECLICK DART COOKIE

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

THIRD-PARTY PRIVACY POLICIES

Talu's Wellness Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA PRIVACY POLICY (DO NOT SELL MY PERSONAL INFORMATION)

Under the CCPA, among other rights, consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR PRIVACY POLICY (DATA PROTECTION RIGHTS)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

MEMBER DATA & ACCESS CODES

When you register as a member of Talu's Wellness, we collect personal information including your name, email address, mailing address, age, gender, and selected program. This information is used solely to manage your membership, deliver physical program materials (such as resistance bands), and communicate with you regarding your account.

Each member is issued a unique personal access code. This code is tied to your individual account and is strictly confidential. We do not share your access code with any third party. You are responsible for keeping your access code secure and must not share it with any other person. Sharing of access codes is a violation of our Terms and Conditions and will result in immediate account termination.

30-Day Fat Burn Sculpt Challenge members: Your access code automatically expires 45 days after your registration date. After expiration, your account data is retained in our system but access to program content is revoked until renewal.

Weekly Splits members: Your expiration date is set manually by Talu's Wellness based on your purchased package. You will be informed of your expiration date at the time of enrollment.

VIDEO CONTENT & INTELLECTUAL PROPERTY

All video content, workout programs, guided training materials, and digital media accessible through the Talu's Wellness Members Portal are the exclusive intellectual property of Talu's Wellness. This content is provided solely for the personal, non-commercial use of the registered member.

Members are strictly prohibited from recording, reproducing, sharing, distributing, or re-posting any video content in any form or on any platform. Unauthorized use of this content constitutes a violation of Talu's Wellness intellectual property rights and may result in legal action and immediate termination of membership without refund.

CHILDREN'S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

TALU's does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

SHIPPING POLICY

Shipping Information

All packages are shipped USPS Ground. If customer has a preference, the customer is responsible for the extra cost (i.e.: that includes anything expedited, priority or any insurance costs).

A Drop Ship Fee of $8.00 is included for all packages shipping within the 50 states (this may change depending on USPS rates). Tracking is provided for all shipments.

Once package(s) ship, Talu's Wellness is no longer held responsible. All package(s) showing proof of delivery to destination, but reported missing — Talu's Wellness will not be held responsible for any reimbursement or reshipment of any kind.

Questions? Contact us at [email protected]